The MasterCars Brand Promise

 

MasterCars

Ensuring each Volkswagen has been thoroughly checked inside and out, every MasterCar undergoes an 80-point mechanical check.

All new passenger Volkswagens are covered by a standard three year/120 000km warranty. In addition to a variety of service and maintenance plans that come standard on various models, optional maintenance and service plans as well as upgrades or extensions are available. All remaining time and/ or mileage on existing Automotion maintenance or service plans on Volkswagen MasterCars, is passed on to the new owner.

An optional 2-year/ unlimited kilometer extended Mastercars warranty offering similar coverage as our second and third year standard new car warranty is only available for Volkswagen passenger MasterCars.

MasterCars offer quality assurance as all MasterCars have a full service history backed by an authorised Volkswagen Dealer.

Offering complete peace of mind, MasterCars checks and verifies the previous ownership of every vehicle.

This is MasterCars’ brand promise of peace of mind that the vehicle mileage has been checked and certified.

As part of its brand promise, Volkswagen checks the condition of the vehicle’s body, paintwork and trim to ensure it meets MasterCars standards

To ensure complete satisfaction, a customer has the right of exchange of their Volkswagen MasterCar for seven days and under 1 000km. The vehicle condition must be the same as when the customer took delivery when it is exchanged.

Volkswagen MasterCars provides 24-Hour Roadside Assistance countrywide if customers are experiencing technical problems.

A range of Volkswagen accessories is available for purchase at the dealership to enhance your vehicle.


Unlike so many used cars, Volkswagen MasterCars are put through the most stringent of quality checks, making sure that the car you get comes with a full service history, guaranteed ownership and certified mileage and a 7-day exchange plan.

Any components that need replacing are fitted with genuine Volkswagen parts.


Owing to Volkswagen’s under-the-skin German engineering, you can rest assured that if looked after properly, your MasterCar will deliver loyal service for many years.

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